Alliance Data hiring for Process Associate, CQ | Bachelor’s degree in humanities, arts, science, commerce or equivalent education

Alliance Data Off Campus Drive is great opportunity for applicants looking for Alliance Data Process Associate, CQ Jobs.

Interested candidates can apply for the recruitment drive of Alliance Data Off Campus and register through the given link. The detailed eligibility criteria and the application process of Alliance Data are given below.

Here, you will get the information about the recruitment of Alliance Data Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.

Job seekers are advised to read all the details before making online applications for Alliance Data Off Campus drive Process Associate, CQ Job opening at the Bangalore location.

Job Summary of Alliance Data Careers India for Process Associate, CQ:

Company Name: Alliance Data

Qualification: Bachelor’s degree in humanities, arts, science, commerce or equivalent education

Job Profile: Process Associate, CQ

Job Location of Alliance Data: Bangalore

Job Description of Alliance Data Recruitment Drive:

Job Summary

The Process Associate role is responsible for supporting one or several processes, including, but not limited to monitoring quality of customer calls, secured email responses to customer queries and disputes, routing for review of open items, etc. across customer-initiated associate touchpoints, and customer-impacting back-office activities for Regulatory and Procedural compliance and/or optimal customer experience

The role is responsible for executing the assigned support processes in a timely and accurate manner in adherence to documented procedural and compliance requirements. The incumbent is required to meet established performance standards and maintain operational acumen for the assigned processes.

Job Description
 

Essential Job Functions (specifics vary based on process)

Ensures compliance with relevant company and regulatory guidelines. Achieves expected scores on key performance metrics such as accuracy, productivity, TAT, etc. in processing of assigned support process as per defined performance standards for each process. Quickly learns applicable policies, processes, and operations to execute on the assigned process. Takes efforts to gain and maintain knowledge of Regulatory requirements and Procedural guidelines to maintain applicable industry, business, and operational acumen. Proven ability to accurately follow published procedures and execute on processes as per established criteria. Processes defined minimum number of transactions/units of assigned process on a monthly basis. Cross trains on various processes as per business need.

Distinctions (if applicable): N/A

Reports to: Team Lead

Working Conditions/ Physical Requirements: Normal office environment, no travel required.

Direct Reports: None

Minimum Qualifications:

Bachelor’s degree in humanities, arts, science, commerce or equivalent education

Years of Work Experience 0-2 years

Type / focus of work experience required: Experience in a fast paced, process-driven environment and ability to meet target productivity and quality goals

Preferred Experience:

Degree Preferred N/A

Area of Study: N/A

Years of Work Experience N/A

Type / focus of work experience preferred N/A

Education Requirements:

Bachelor’s Degree

Certifications:

Work Experience

None Required

Skills

Call Center Operations, Compliance, e-OSCAR, Kana, NICE Call Recording

How to apply Alliance Data Off Campus Recruitment Drive for the role of Process Associate, CQ?

Apply Link/Registration Link of Alliance Data Job & Careers at the Bangalore location & for More Details: Click Here

This notification is for the recruitment of Process Associate, CQ from Alliance Data. You can apply through the given link for the profile of the Process Associate, CQ.

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