Capgemini Off Campus Drive 2022 for Service Desk | 2019/2020/2021 Batch | Across India

Capgemini Off Campus Drive 2022 for Service Desk | 2019/2020/2021 Batch | Across India

Capgemini Off Campus Drive 2022:Capgemini Off Campus Drive scheduled for 2019/2020/2021 Batch Any Degree graduates .The detailed eligiblity and application process are given in below.

Capgemini Off Campus Drive

Capgemini Off Campus Drive 2022:

Job Role CIS Service Desk
Qualification Any Degree(3 years)
Batch 2019/2020/2021
Experience Freshers
Salary Rs 2.5 LPA
Job Location Kolkata/Bangalore
Last Date 7 February 2022
Test Location Virtual
Test Date Informed Later

Desired Candidate Profile:

  • Candidates must have completed any 3 year graduation-BA,BBA,B.Com/B.Sc(All branches)/BCA in 2019, 2020 & 2021
  • Graduation – 50% & Above
  • Up to 2year gap is allowed after educational milestone e.g. SSC and HSC
  • Candidates must be open to relocate to any location and work in night shifts
  • Candidates must be available to join immediately
  • Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
  • Should be open to sign Service Level Agreement

Desired Skills:

  • Should have excellent communication and English speaking skills
  • Should have good interpersonal skills and ability to perform under pressure
  • Basic computing skills
  • Willing to work in a 24/7 environment
  • Should be open to sign Service Level Agreement

Job Description:

  • Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution
  • Clarify customer requirements
  • probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy

Please Note –

  • Only shortlisted candidates will be invited for the assessment / selection process
  • Selection process will be done in virtual mode
  • Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online

How to apply Capgemini Off Campus Drive?

Apply: Click here

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