IBM Careers for Freshers 2022 Hiring as Network Specialist of Any Degree Graduate

IBM Careers for Freshers 2022 Hiring as Network Specialist of Any Degree Graduate

IBM Careers for Freshers 2022: IBM Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever. Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry.

IBM Off Campus 2021

Company Name: IBM

Company Website: IBM

Wikipedia: IBM Wiki

Job Role: Associate System Engineer

Qualification: B.E/B.Tech/M.E/M.Tech

Passout Year: 2018/2019/2020/2021

Work Location: Across India

Experience Level: 0 – 2 Years

Salary: Best In Industry

Jobs By Location And Passout Year:

Required Technical and Professional Expertise:

  • 0 – 1 year of previous experience in a customer support or administration function preferred
  • Strong computer skills and good levels of competence various business applications desirable

Preferred Technical and Professional Expertise:

  • Excellent English language Skills are a must
  • Strong customer focus
  • Ability to work accurately and meet deadlines
  • Attention to detail and accuracy while being able to maintain higher workload
  • Professional and articulate
  • Effective communicator; able to liaise with confidence with both the internal and external parties
  • Flexible
  • Reliable

Responsibilities:

  • Responds to general inquiries, offers quick, courteous sustained client service ensuring the customer is kept informed, updated, and promptly responded to
  • Answers inbound calls
  • Attempts first call resolution
  • Performs basic troubleshooting
  • Routes calls to appropriate department / next level teams
  • Manages day-to-day Incident and Service requests
  • Provides ticket status to customers as needed
  • Performs outbound call campaigns
  • Responsible to manage the Service Desk email box and assign emails to appropriate department
  • Handles other administrative tasks as requested by line manager

Apply Link: Click here

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