Infosys Freshers Recruitment 2022 as Technical Process Executive of Any Degree Graduate
Infosys Freshers Recruitment 2022: Infosys is a global leader in technology services and consulting. We enable clients in 45 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively.
Company Name: Infosys
Company Website: Infosys
Wikipedia: Infosys Wiki
Position: Technical Process Executive
Degree Needed: B.E/B.Tech
Passout Year: 2019/2020/2021
Job Location: Pune
Salary: Best In Industry
Experience Level: 0 – 1 Year
Preferred Skills:
- Customer Service
- Technical Voice
Responsibilities:
- Provide 1st level customer service support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems
- Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures
- Executes transactions as per prescribed timelines. Provide 1st measure analysis of issues and inputs for problem management
- Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling
- Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
- Analytical and Problem solving skills
- Ability to Multitask Communication & Relationships Skills
- Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value.
Apply Link: Click here
