VMware Off Campus Registration 2022 Hiring Freshers as Technical Support Engineer of Any Degree Graduate
VMware Off Campus Registration 2022: VMware, Inc. is a publicly traded software company listed on the NYSE under stock ticker VMW. Dell Technologies is a majority share holder. VMware provides cloud computing and virtualization software and services. It was one of the first commercially successful companies to virtualize the x86 architecture.
Company Name: VMware, Inc
Company Website: VMWare
Wikipedia: VMware Wiki
Job Role: Associate Technical Support Engineer
Qualification: B.E/B.Tech
Passout Year: 2021
Work Location: Bangalore
Experience Level: 0 – 1 Year
Salary: Best In Industry
Educational Qualification:
- BE / B.Tech – CS / IS / IT with overall (Xth , XIIth and Graduation) (60% and above in Engineering)
- 2021 graduating with no current backlogs
Requirements:
- Good written and verbal communication skills
- Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations
- Understanding in Virtualization & Cloud computing will be preferred.
- Open to Rotational Shifts
- Understanding of some of the following technologies – Networking / Storage (FC, iSCSI etc..) / Linux / Windows Clustering/DHCP/DNS / Windows 2003/2008
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment
- Ability to follow standard engineering principles and practices
- Logical approach to problem solving
Essential Functions:
- Resolve customer’s issues via the telephone, email or Webex session
- Reproducing issues in-house and responding back in a timely manner
- Regular follow ups with customers with recommendations, updates and action plans.
- Escalate issues in a timely manner according to Standard Operating Procedures.
- Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
- Create new knowledgebase articles to capture new learning’s for reuse throughout the organization.
- Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies.
- Focus on an area of technical specialization and attend technical trainings
- Read and work with other Technical Support Engineers on cases which will help cultivate that expertise.
Apply Link: Click here
