VMware Off Campus Registration 2022 Hiring Freshers as Technical Support Engineer of Any Degree Graduate

VMware Off Campus Registration 2022 Hiring Freshers as Technical Support Engineer of Any Degree Graduate

VMware Off Campus Registration 2022: VMware, Inc. is a publicly traded software company listed on the NYSE under stock ticker VMW. Dell Technologies is a majority share holder. VMware provides cloud computing and virtualization software and services. It was one of the first commercially successful companies to virtualize the x86 architecture.

VMware Off Campus Registration 2022 Hiring Freshers as Technical Support Engineer of Any Degree Graduate

Company Name: VMware, Inc

Company Website: VMWare

Wikipedia: VMware Wiki

Job Role: Associate Technical Support Engineer

Qualification: B.E/B.Tech

Passout Year: 2021

Work Location: Bangalore

Experience Level: 0 – 1 Year

Salary: Best In Industry

Educational Qualification: 

  • BE / B.Tech – CS / IS / IT with overall (Xth , XIIth and Graduation) (60% and above in Engineering)
  • 2021 graduating with no current backlogs

Requirements:

  • Good written and verbal communication skills
  • Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations
  • Understanding in Virtualization & Cloud computing will be preferred.
  • Open to Rotational Shifts
  • Understanding of some of the following technologies – Networking / Storage (FC, iSCSI etc..) / Linux / Windows Clustering/DHCP/DNS / Windows 2003/2008
  • Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment
  • Ability to follow standard engineering principles and practices
  • Logical approach to problem solving

Essential Functions: 

  • Resolve customer’s issues via the telephone, email or Webex session
  • Reproducing issues in-house and responding back in a timely manner
  • Regular follow ups with customers with recommendations, updates and action plans.
  • Escalate issues in a timely manner according to Standard Operating Procedures.
  • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
  • Create new knowledgebase articles to capture new learning’s for reuse throughout the organization.
  • Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies.
  • Focus on an area of technical specialization and attend technical trainings
  • Read and work with other Technical Support Engineers on cases which will help cultivate that expertise.

Apply Link: Click here

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